Services

White Glove Service

white glove service

White Glove service

What is White Glove Service?

The last mile of delivery can shape your customer’s entire experience with your brand. When your freight is valuable, fragile or simply too important to trust to standard shipping, White Glove Service provides the premium care and handling your cargo deserves, including inside delivery, placement, unpacking and assembly.

That final delivery moment is your opportunity to wow customers and protect your brand reputation. Tallgrass Freight connects you with white glove specialists who understand that high-value and delicate shipments require careful attention and professional handling. From initial pickup to final placement in your customer’s space, our network of experienced providers knows that when you’re moving precious cargo, every detail matters.

Whether you need artwork delivered to a gallery, medical equipment installed in a hospital, or luxury furniture placed in a customer’s home, we’ll help you find the right carrier with expertise and equipment to handle your unique needs. When you work with Tallgrass Freight for white glove shipping, you get logistics coordination that treats every shipment like it’s irreplaceable.

Exceptional products deserve exceptional handling. Services we coordinate include:

Inside delivery and placement

Delivery to the exact room and location you specify

Professional unpacking and debris removal

Complete unboxing with cleanup included

Assembly and installation

Expert setup by trained professionals

Protective handling

Specialized equipment and techniques for fragile items

Appointment scheduling

Delivery windows that work for your customers

Two-person delivery teams

Professional crews trained in careful handling

Protective equipment and materials

Specialized tools to prevent damage during delivery

Real-time tracking and communication

Updates throughout the delivery process

Photo documentation

Visual confirmation of condition and placement

Enhanced insurance coverage

Additional protection for high-value items

Customer service coordination

Direct communication between delivery teams and recipients

Post-delivery follow-up

Ensuring complete customer satisfaction

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