Services
White Glove Service

White Glove service
What is White Glove Service?
The last mile of delivery can shape your customer’s entire experience with your brand. When your freight is valuable, fragile or simply too important to trust to standard shipping, White Glove Service provides the premium care and handling your cargo deserves, including inside delivery, placement, unpacking and assembly.
That final delivery moment is your opportunity to wow customers and protect your brand reputation. Tallgrass Freight connects you with white glove specialists who understand that high-value and delicate shipments require careful attention and professional handling. From initial pickup to final placement in your customer’s space, our network of experienced providers knows that when you’re moving precious cargo, every detail matters.
Whether you need artwork delivered to a gallery, medical equipment installed in a hospital, or luxury furniture placed in a customer’s home, we’ll help you find the right carrier with expertise and equipment to handle your unique needs. When you work with Tallgrass Freight for white glove shipping, you get logistics coordination that treats every shipment like it’s irreplaceable.
Exceptional products deserve exceptional handling. Services we coordinate include:
Inside delivery and placement
Delivery to the exact room and location you specify
Professional unpacking and debris removal
Complete unboxing with cleanup included
Assembly and installation
Expert setup by trained professionals
Protective handling
Specialized equipment and techniques for fragile items
Appointment scheduling
Delivery windows that work for your customers
Two-person delivery teams
Professional crews trained in careful handling
Protective equipment and materials
Specialized tools to prevent damage during delivery
Real-time tracking and communication
Updates throughout the delivery process
Photo documentation
Visual confirmation of condition and placement
Enhanced insurance coverage
Additional protection for high-value items
Customer service coordination
Direct communication between delivery teams and recipients
Post-delivery follow-up
Ensuring complete customer satisfaction