Meet the Team

Jacob Ward

Jacob Ward

jacob ward

VP of LTL Services

Favorite Band:

James Taylor & The Allstar Band

Superhero alter-ego:

David Dunn

Favorite binge watch:

Psych

Jacob Ward, the Vice President of LTL at Tallgrass, has spent more than two decades building a career in transportation. But if you ask him where it all started, he points to the golf course. While studying marketing and management at Trevecca Nazarene University, Jacob pursued his passion for golf. After graduation, he served as a golf coach while chasing his dream of playing competitively on the PGA. However, after getting married and welcoming his first child, his career took him in a different direction. He landed his first full-time position in the freight ecosystem.

Over the next 20 years, Jacob climbed the ranks in logistics, gaining experience across nearly every corner of transportation. As he began thinking about the next chapter of his career, longtime industry connection Bob Brown introduced him to an opportunity at Tallgrass. It allowed Jacob to put everything he’d learned over the past two decades to work in a new way.

“I’ve done everything within transportation except drive the truck!” Jacob says with a laugh. “Culture has always been big for me. It can change over time at many companies. But when I met with Tallgrass, it was very evident that the culture here is something special, something different than anything I’ve ever experienced.”

That culture ultimately made the decision an easy one. “Tallgrass has created an environment where you can get a lot done,” he says. “It’s given me the ability to dream and to help build something meaningful.” Just as importantly, Jacob appreciates Tallgrass’s commitment to helping independent agents grow successful businesses.

“I love that we’re working alongside agents and helping them build something of their own.”

As Tallgrass’s LTL specialist, Jacob focuses on making one of transportation’s most complex service offerings more streamlined for agents to sell and support. His work includes developing competitive pricing with carrier partners, building strong carrier relationships and working with third-party providers to give agents access to powerful LTL platforms without unnecessary markups.

Beyond building the LTL offering itself, Jacob is passionate about education. He works closely with agents to help them understand the nuances of LTL shipping, develop winning pricing strategies and confidently negotiate rates with customers. His goal is to empower agents with the tools and knowledge they need to grow their LTL business with confidence.

Outside of work, Jacob values time with his family above all else. He and his wife have been married for 23 years and have raised five children together. Much of his free time is spent supporting his daughter’s basketball team and enjoying time with his kids. When he has the chance, he also enjoys getting out on the golf course.

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