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Tallgrass Freight Introduces a First-to-Market Customer Relationship Management System for Freight Agents

Shawnee, KS — Tallgrass Freight Co. (TGF) is pleased to introduce its first-to-market new CRM (Customer Relationship Management) platform. The only CRM built specifically for freight experts, by freight experts, it’s an innovation that propels the company and its agents to new heights.

“Yesterday, we were a freight brokerage — and today, we’re a technology company that brokers freight,” says Damon Anderson, Tallgrass Freight Founder and CEO. “This groundbreaking freight CRM is built for the best in the industry, by the best in the industry. And it’s about to make a big splash in the logistics ecosystem.” 

TGF believes in a philosophy of leaning into opportunities for innovation and strives to work smarter, which is why the company invested a million dollars and two and a half years of time to perfect the system.

Yesterday, we were a freight brokerage — and today, we’re a technology company that brokers freight.” — Damon Anderson, Founder and CEO

The technology created by Tallgrass allows agents to best help their customers. The system is built with a core understanding of what is essential for today’s freight brokers. TGF has always focused on implementing technology changes designed to enhance their agent’s quality of work.

The CRM has many modern features and components. For example, after agents log into their dashboard, they are directed to a screen displaying company announcements and have quick access to Tallgrass Freight’s social media feeds. Agents can also view their monthly performance stats, vital data about their books of business and how their average margin and revenue compare to the rest of the company. The new system also has capabilities including an intuitive shipment booking system, agent commissions data, a detailed carrier information page and easy accessibility to training.

Tallgrass believes the TGF Cash Register is truly a game-changer for many freight agents, since sifting through noise and unnecessary features of off-the-shelf CRM platforms is no longer a problem. The company intends to constantly improve the CRM to ensure it is the most efficient platform for their agents. Tallgrass Freight is always working at new ways to enhance the lives of their freight agents, one system at a time.  

 

About Tallgrass Freight Co.: A full-service logistics solutions provider since 2012, Tallgrass Freight offers a wide range of transportation and logistics services to small and mid-sized companies. Services include less than truckload (LTL) shipping, full truckload (FTL) shipping, flatbed services, intermodal services and more. The company’s top-notch carrier relationships and service-first culture ensures customers have the truck they need when they need it. Headquartered outside Kansas City, with offices in Scottsdale, AZ, Chattanooga, TN, and agents from coast to coast, Tallgrass Freight is a destination company for top-tier agents who want to thrive. Its network of ambitious independent freight agents find freedom and support, enjoying the perks of being their own boss, plus the joys of being part of a team. Learn more at TallgrassFreight.com